Plumbing operations

Plumbing business still running on WhatsApp?

Track quotes, jobs, and callbacks in one place — built around how your crew actually works, not a generic field-service platform.

Lead & job tracking · full ops board — clear price bands

Proof

Heating contractor · 8 staff

Quote follow-up reminders cut average response time from 2 days to same-day for open enquiries.

Sound familiar on site?

Emergency calls and quote requests share the same WhatsApp thread
No one knows which quotes are waiting on a customer reply
Job notes live on paper in the van or a half-finished sheet
Saturday callbacks get forgotten because nothing reminds the office

Sample mock · no commitment

See a sample homepage direction — before you commit

Plumber site direction

Plumbing & heating — same-day quote path

Get a quote

  • Big headline + trust strip above the fold
  • Sticky WhatsApp / quote button on mobile
Get My Fix

Typical first setup

Quote → booked → invoiced job board with owners
48h follow-up nudges on open quotes
Daily jobs list the crew can open on mobile
Weekly booked vs completed snapshot for the owner

Optional after-hours triage: emergency vs quote, with messages you approve.

Example fixes

Clear scope, working output, clean handover.

Heating firm · 6 engineers · Kent

Lead & job tracking · full ops board — clear price bands

Before

Emergency calls and quotes shared one WhatsApp number — office lost track by lunchtime.

Fix

Job board: emergency / quote sent / awaiting reply / booked, with 48h auto-nudges.

Outcome

Same-day callback on hot quotes; Saturday emergencies triaged without chaos.

Bathroom install sole trader · Leeds

Lead & job tracking · full ops board — clear price bands

Before

Quotes in Notes app, jobs on paper, invoices whenever he remembered.

Fix

Quote pipeline on phone + completion → invoice reminder same day.

Outcome

Invoicing within 24h of job finish; cash flow predictable for the first time.

Commercial plumbing · 12 staff

Lead & job tracking · full ops board — clear price bands

Before

Site progress photos in group chat; client updates rebuilt every Friday.

Fix

Site milestone tracker + client-ready weekly PDF from one source tab.

Outcome

Client disputes dropped; PM prep cut from 3 hours to 25 minutes.

Drainage specialist · 3 vans

Lead & job tracking · full ops board — clear price bands

Before

No view of which quotes were profitable until the card statement arrived.

Fix

Quote log with job type, margin estimate, and win/loss reasons.

Outcome

Stopped underpricing repeat commercial work; win rate up on domestic quotes.

Quick intake

Quick intake

Tell us how jobs and quotes are tracked today. We will suggest one plumbing ops fix with a clear price band.

ProblemWhereSituationGoalContact

Problem

What's the problem?

Get a job-board scope

Use the intake above or email hello@opspatch.com. Plain-language recommendation: what to build, what it costs, what it solves.