OpsPatchOpsPatch
Describe your problem

Sole traders + small crews

Keep the job in your hands without keeping the whole business in your head.

From £850·3–5 day delivery·Fixed written quote·Zero retainers

A small setup for enquiries, quotes, jobs and follow-up, using the tools you already have where they still work.

A screenshot, spreadsheet or a few sentences is enough.

United Kingdom · GBP · Postcode or area served

Tell us what is getting messySee typical scope
  1. FOUND
  2. TRUST
  3. ENQUIRY
  4. OWNER
  5. QUOTE
  6. FOLLOW-UP

Where trade enquiries usually go wrong

  • 01QuotesQuotes go out, but you cannot see which ones still need a reply.
  • 02JobsThe live list lives in your head and a few message threads.
  • 03Follow-upEvenings get spent chasing instead of finishing the day.
  • 04WebsiteThe site, if it exists, does not collect a useful enquiry.
  • 05MoneyInvoicing waits until you have a quiet night.
  • 06ToolsSomeone sold you software you do not use.

After the form

The website is only the first part.

For a one-to-five person crew, the useful fix is often a small enquiry and quote path, not an office system.

  1. FOUND
  2. TRUST
  3. ENQUIRY
  4. OWNER
  5. QUOTE
  6. FOLLOW-UP

Weak path

WHATSAPP → NOTES APP → VAN → MEMORY → ?

Strong path

FOUND → TRUST → ENQUIRY → OWNER → QUOTE → FOLLOW-UP

  • FOUND

    Service pages + local structure

  • TRUST

    Recent work + genuine registrations/reviews

  • ENQUIRY

    Right questions for the job

  • OWNER

    Somebody is responsible

  • QUOTE

    Status is visible

  • FOLLOW-UP

    Next action is not left to memory

Fix the part that is actually weak.

  1. 01 Website

    For businesses whose work is better than the site representing it.

    • Mobile-first page structure
    • Service pages
    • Service-area information
    • Portfolio or project presentation
    • Contact and quote routes
    • Migration or refresh of an existing site

  2. 02 Local search foundations

    Improve structure. Do not promise rankings.

    • Useful service-page structure
    • Geographic clarity
    • Page titles and descriptions
    • Local business information consistency
    • Structured internal linking
    • Technical crawl and index basics

  3. 03 Enquiry capture

    Collect information relevant to the work, not a name and a hope.

    • The right questions for the job type
    • Photos, location and timing where they help a reply
    • Urgent versus planned routes when the business needs that split

  4. 04 Follow-up

    Only add software when necessary. Do not start with a CRM.

    • Shared enquiry list
    • Named owner
    • Stage and next-action date
    • Quote status
    • Reminders and a simple acknowledgement

What a small setup needs to answer

  1. 01 How work arrives

    Site, WhatsApp, phone, referral

  2. 02 What is still open

    Quotes that need a reply

  3. 03 What is booked

    Jobs you have already taken

  4. 04 Next action

    A date, not a mental note

  5. 05 Website

    Only change it if customers cannot use it

  6. 06 Software

    Keep what still works

Sole trader tools and van work
Example layout

A form is not a follow-up system.

If WhatsApp still works for you, keep it. Add a list only when quotes and jobs are getting lost.

  1. New enquiry
  2. Owner
  3. Contacted
  4. Quote / survey
  5. Follow-up date
  6. Won / lost

Enquiry details

  • How work arrives
  • Where quotes live
  • What you forget
  • Whether the site helps
Operational Scopes

Example scopes

Tangible scopes for trade businesses. We define the problem, the exact build, and the day-one handover.

STRUCTURED TRADE SCOPE

Example scope A: keep the tools

Fixed quote upfront · Handover on day one
01 / STARTING POINT

WhatsApp and a diary still work. Open quotes do not.

02 / WHAT WE BUILD

A simple quote list with stages and a Friday reminder.

03 / DELIVERED HANDOVER

Visible open quotes and handover.

Have this problem in your trade business? Send what you have today.

Describe your problem

Typical starting points

01 / Usual first step

From £1,350

Website and quote follow-up

The website plus a simple place to own and follow each enquiry.

Website → Enquiry → Owner → Follow-up

Tell us what is getting messy

02 / Refresh

From £850

Website refresh

A clear, mobile-first website and a direct quote route.

Site → Quote route → Mobile

03 / Follow-up only

From £450

Follow-up for a suitable existing site

Keep the website and add a reliable enquiry path.

Existing site → Enquiry path → Owner

The final price depends on pages, content, connections, and existing material. It is confirmed in writing before work starts.

Start with what you already have.

1 Send

Your website, social page, screenshots or description of the problem.

2 Review

We identify the smallest useful change and what we would leave alone.

3 Scope

You get the proposed work and likely initial range before build starts.

How OpsPatch works

Not every problem needs a rebuild.

  • Replacing a usable website when the real problem is enquiry follow-up.
  • Installing a large CRM to track a handful of quotes.
  • Automating a process the business has not settled yet.
  • Promising SEO positions nobody can honestly guarantee.

Questions

Do I need a CRM?

No. Most one-to-five person crews do not.

Will you make me replace WhatsApp?

No. Use it where it still works.

Do you rebuild the website by default?

No. The first review should say whether the site is the problem.

Do you invent extra jobs per month as a result?

No. We do not publish invented outcomes.

Do you guarantee Google rankings?

No.

Tell us where the job gets stuck.

A screenshot, spreadsheet or a few sentences is enough.

Tell us what is getting messy

If this isn't your trade

See every trade we build for