OpsPatchOpsPatch
Describe your problem

Heating + boilers

Breakdowns and planned installs are not the same enquiry.

From £850·3–5 day delivery·Fixed written quote·Zero retainers

Boiler repairs, servicing and new systems need different questions. The website and the path after the form should match that.

A URL or description is enough to start. No technical brief needed.

United Kingdom · GBP · Postcode or area served

Describe your problemSee typical scope
  1. FOUND
  2. TRUST
  3. ENQUIRY
  4. OWNER
  5. QUOTE
  6. FOLLOW-UP

Where trade enquiries usually go wrong

  • 01Job typeA no-heat call and a new-system quote share one form.
  • 02DetailsNo make, age, photos or access.
  • 03AreaCoverage is unclear.
  • 04TrustRegistrations are hard to verify from the site.
  • 05MobileThe emergency number is buried.
  • 06Follow-upPlanned quotes sit until someone remembers.

After the form

The website is only the first part.

A heating site should split urgent work from planned installs, then keep planned quotes owned.

  1. FOUND
  2. TRUST
  3. ENQUIRY
  4. OWNER
  5. QUOTE
  6. FOLLOW-UP

Weak path

GOOGLE → HOMEPAGE → CALL NOW → VOICEMAIL → ?

Strong path

FOUND → TRUST → ENQUIRY → OWNER → QUOTE → FOLLOW-UP

  • FOUND

    Service pages + local structure

  • TRUST

    Recent work + genuine registrations/reviews

  • ENQUIRY

    Right questions for the job

  • OWNER

    Somebody is responsible

  • QUOTE

    Status is visible

  • FOLLOW-UP

    Next action is not left to memory

Fix the part that is actually weak.

  1. 01 Website

    For businesses whose work is better than the site representing it.

    • Mobile-first page structure
    • Service pages
    • Service-area information
    • Portfolio or project presentation
    • Contact and quote routes
    • Migration or refresh of an existing site

  2. 02 Local search foundations

    Improve structure. Do not promise rankings.

    • Useful service-page structure
    • Geographic clarity
    • Page titles and descriptions
    • Local business information consistency
    • Structured internal linking
    • Technical crawl and index basics

  3. 03 Enquiry capture

    Collect information relevant to the work, not a name and a hope.

    • The right questions for the job type
    • Photos, location and timing where they help a reply
    • Urgent versus planned routes when the business needs that split

  4. 04 Follow-up

    Only add software when necessary. Do not start with a CRM.

    • Shared enquiry list
    • Named owner
    • Stage and next-action date
    • Quote status
    • Reminders and a simple acknowledgement

What a useful heating site needs to answer

  1. 01 Work taken

    Repairs, servicing, new systems

  2. 02 Urgent path

    No-heat route that is actually findable

  3. 03 Planned path

    Install quotes with more detail

  4. 04 Area

    Coverage before the form

  5. 05 Trust

    Registrations you can supply

  6. 06 Next step

    Owner and acknowledgement

Gas pipework, valves, and a meter mounted on a brick wall
Example layout

A form is not a follow-up system.

A breakdown needs speed. A new system needs a quote owner. One inbox usually fails both.

  1. New enquiry
  2. Owner
  3. Contacted
  4. Quote / survey
  5. Follow-up date
  6. Won / lost

Enquiry details

  • Postcode
  • Repair or install
  • Make and age
  • Photos
  • Urgency
Operational Scopes

Example scopes

Tangible scopes for trade businesses. We define the problem, the exact build, and the day-one handover.

STRUCTURED TRADE SCOPE

Example scope A: site fix

Fixed quote upfront · Handover on day one
01 / STARTING POINT

Existing heating website, useful content, weak mobile structure and enquiry route.

02 / WHAT WE BUILD

Restructure core pages, make services and coverage clear, improve the mobile contact route.

03 / DELIVERED HANDOVER

Updated site, documented access, and agreed handover.

Have this problem in your trade business? Send what you have today.

Describe your problem

Typical starting points

01 / Usual first step

From £1,350

Website and quote follow-up

The website plus a simple place to own and follow each enquiry.

Website → Enquiry → Owner → Follow-up

Describe your problem

02 / Refresh

From £850

Website refresh

A clear, mobile-first website and a direct quote route.

Site → Quote route → Mobile

03 / Follow-up only

From £450

Follow-up for a suitable existing site

Keep the website and add a reliable enquiry path.

Existing site → Enquiry path → Owner

The final price depends on pages, content, connections, and existing material. It is confirmed in writing before work starts.

Start with what you already have.

1 Send

Your website, social page, screenshots or description of the problem.

2 Review

We identify the smallest useful change and what we would leave alone.

3 Scope

You get the proposed work and likely initial range before build starts.

How OpsPatch works

Not every problem needs a rebuild.

  • Replacing a usable website when the real problem is enquiry follow-up.
  • Installing a large CRM to track a handful of quotes.
  • Automating a process the business has not settled yet.
  • Promising SEO positions nobody can honestly guarantee.

Questions

Can breakdowns and new-system quotes use different forms?

Yes.

Can we show Gas Safe or equivalent registrations?

Yes, when current details are supplied.

Do I need a CRM?

No.

Can you work with my current website?

Often, yes.

Do you guarantee Google rankings?

No.

Show us what customers see today.

Send the current website, social page or a short description of what is not working. We will tell you what we would change, what we would leave alone, and the likely starting scope.

Describe your problem

Tell us the job

Tell us what you need. We review every submission and send a clear, written scope before any build.

Typical work on this page: Boiler servicing, Breakdowns, New boilers, Heat pumps, Other heating work.

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