Salon operations

Salon bookings and retail numbers in different places?

Enquiry tracking, rebooking reminders, and simple daily numbers, sized for salons and spas.

Clear scope and price band before work starts

Common situations

DM enquiries not tracked

Rebooking relies on stylist memory

Retail vs service numbers manual

No-shows not flagged early

Dashboards with clear owners and KPIs

Automations that replace copy-paste steps

Lead capture and follow-up workflows

AI chat assistants for FAQs and enquiries

Weekly reporting packs that run themselves

Defined Deliverables

SCOPE EXAMPLE

01 / Current Situation: Instagram DMs for bookings not tracked.
02 / OpsPatch Build: DM + phone enquiries in one list with stylist assignment.
03 / Delivered Handover: simple enquiry follow-up + WhatsApp reminders.

SCOPE EXAMPLE

01 / Current Situation: Daily takings compiled by shop managers differently.
02 / OpsPatch Build: Standard close-out form → owner dashboard by shop.
03 / Delivered Handover: Form + Looker dashboard.

SCOPE EXAMPLE