OpsPatchOpsPatch
Describe your problem

Fixes · Contained Operational Sprints

Focused work for contained operational problems.

When one operational bottleneck is eating hours every week, leaking quotes, or confusing your team. We scope the exact problem, agree on scope and a written price upfront, and hand it over. No open-ended retainers.

Scope

1 contained problem

Turnaround

Days, not months

Commercials

Written quote upfront

Handover

Your team owns it

Describe your problem

Need multi-system synchronization or custom ERP/WMS connectors? That is Systems work

The Scope Ledger

Six typical Fix scopes

Each Fix is defined by tangible inputs, clear build milestones, and a handover package your team can run on day one.

The Operational Leak:Enquiries arrive across WhatsApp, web forms, and inboxes. Nobody clearly owns the response, quotes stall for days, and prospects hire someone else.

INPUT → BUILD → DELIVER

Every incoming lead is instantly captured and routed to a named owner with response tracking.

Describe your problem

Run a trade business with multiple vans and slow quoting?

Websites and quote follow-up for trade businesses

Operational Anatomy

Where businesses actually bleed time and money

These are not theoretical software bugs. They are practical operational leaks that happen in trade businesses, warehouses, and growing shops every day.

Trade & Field Service Quotes

The leak: Van notes stay trapped in WhatsApp chats and paper pads. Quotes take 3-5 days to price up. By the time the quote lands, the customer has hired someone else.

OpsPatch Fix: Mobile quote intake + fast estimate calculator + automated customer follow-up alerts.

Order Copy-Pasting

The leak: Orders arrive by email or web form, and someone spends an hour every morning re-typing line items and customer addresses into accounting or dispatch tools.

OpsPatch Fix: Automated ingestion bridge that parses incoming orders and syncs them directly into your workflow.

Monday Morning Report Assembly

The leak: The business owner spends half of Monday pulling CSV exports from four platforms, wrestling Excel formulas just to see revenue, stock, and team hours.

OpsPatch Fix: Clean, automated rollup pipeline with a weekly management dashboard that updates itself.

The Operating Protocol

How an OpsPatch Fix works

No discovery retainers. No three-month consulting roadmaps. We isolate the problem, agree on the deliverable, and ship it.

01 / Intake

Describe what is broken

You outline the friction at /start. We identify the root operational leak and confirm whether it fits a contained Fix or requires Systems work.

02 / Written Scope

Fixed price, exact deliverables

You get a written specification listing the input data, what we build, what we test, and the exact handover criteria. No open-ended hourly billing.

03 / Build & Handover

Shipped in your tools

Tested with real data in your live environment. Documented with clear operating notes so your team operates it without depending on us.

Commercial Clarity

When is it a Fix, and when is it Systems?

We keep two distinct tracks so you never pay Systems-level engineering prices for a straightforward operational repair.

CHOOSE A FIX WHEN

  • One contained problem (e.g. quote lag, manual copy-paste, reporting bottleneck)
  • Existing tools can stay; they just need a clean handoff or automation
  • You want the problem solved in days with a written quote and clear handover

CHOOSE SYSTEMS WHEN

  • Authoritative records must stay in continuous bi-directional sync (WMS ↔ Store)
  • Custom ERP connectors (Dynamics 365, NetSuite) or multi-carrier rate engines
  • Warehouse operational software (cartonization, slotting, pick pathing)

Have a recurring operational headache?

Tell us what keeps getting stuck, where leads disappear, or what your team has to re-type every day. We will review it and follow up with a clear recommendation.

Describe your problem