Regional courier broker
Clear scope and price band before work startsBefore
Carrier delays found when customers emailed angry.
Fix
Exception board with carrier, age, owner, customer.
Outcome
Proactive customer updates on delays; tickets down.
Logistics operations
Logistics delays found when customers complain?
Shipment exceptions, carrier follow-ups, and daily ops dashboards for small logistics teams.
Clear scope and price band before work starts
Sound familiar?
Exceptions tracked in inbox
Carriers chased manually
Daily ops meeting prep takes an hour
KPIs scattered across files
What gets built
→Dashboards with clear owners and KPIs
→Automations that replace copy-paste steps
→Lead capture and follow-up workflows
→AI chat assistants for FAQs and enquiries
→Weekly reporting packs that run themselves
Example fixes
Clear scope, working output, clean handover.
Freight forwarder · small team
Clear scope and price band before work startsBefore
Daily ops meeting prep took an hour of exports.
Fix
7am auto-summary of open shipments and exceptions.
Outcome
Meeting prep under 10 minutes.
Last-mile operator
Clear scope and price band before work startsBefore
Driver issues logged on paper.
Fix
Driver issue log mobile form → ops dashboard.
Outcome
Repeat route issues fixed faster.
Cold chain micro-logistics
Clear scope and price band before work startsBefore
Temperature exceptions discovered at delivery.
Fix
Exception alert when sensor threshold breached in log.
Outcome
Spoilage incidents caught in transit.
Quick intake
Quick intake
About two minutes. Get a fix recommendation and rough price band. No call required.
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Problem
Get My Fix
Use the intake above or email hello@opspatch.com. Plain-language recommendation: what to build, what it costs, what it solves.