Local trades enquiry board
From $550 · lead path fixBefore
Quotes and emergencies mixed in one WhatsApp number.
Fix
Tracked list with quote stages and 48h nudges.
Outcome
More booked jobs from quotes that used to go cold.
Lead management
Enquiries should not die in WhatsApp
Fix the path from first touch to booked job: capture, owner, reminder, and a pipeline you can see without opening five apps.
From $550 · lead path fix
Proof
Clinic website refresh
Sticky contact path + enquiry log — mobile form completions up and every lead gets an owner within 1 hour.
B2B services firm · 6 people
HubSpot starter pipeline with follow-up tasks — overdue leads visible on a Monday dashboard.
Leads slip when…
Website form submissions go to a shared inbox nobody owns
WhatsApp quotes have no status, next step, or reminder
You find out a hot lead went cold three weeks later
Marketing spend grows but nobody tracks enquiry → booked
Fixes we ship
→Enquiry form → tracked list with SLA timers
→WhatsApp / email → CRM row with follow-up tasks
→Website chat that collects job details after hours
→Weekly pipeline snapshot for the owner
After-hours chat can qualify emergencies vs quotes — with rules you approve, not a black box.
Example fixes
Clear scope, working output, clean handover.
B2B inbound leads
From $550 · lead path fixBefore
Marketing leads sat in a shared inbox.
Fix
SLA timers, owner assignment, weekly pipeline snapshot.
Outcome
Response time under 4 hours; overdue leads visible daily.
Clinic enquiry path
From $550 · lead path fixBefore
Phone and web enquiries logged differently.
Fix
Unified list + 24h follow-up rule.
Outcome
More booked assessments; reception stress down.
Quick intake
Quick intake
Describe how enquiries arrive today (site, phone, WhatsApp, referrals). We will map the smallest fix with a clear price band.
ProblemWhereSituationGoalContact
Problem
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Use the intake above or email hello@opspatch.com. Plain-language recommendation: what to build, what it costs, what it solves.