OpsPatchOpsPatch
Describe your problem

Contractors

From first enquiry to quote, make the next step visible.

From £850·3–5 day delivery·Fixed written quote·Zero retainers

A good website gets the opportunity in. A simple enquiry and quote path stops it disappearing afterwards.

A screenshot, spreadsheet or a few sentences is enough.

United Kingdom · GBP · Postcode or area served

Tell us where the process breaksSee typical scope
  1. FOUND
  2. TRUST
  3. ENQUIRY
  4. OWNER
  5. QUOTE
  6. FOLLOW-UP

Where trade enquiries usually go wrong

  • 01EnquiriesNew work arrives through several channels with no single view.
  • 02QuotesQuotes are sent, but follow-up depends on memory.
  • 03Job statusCrew updates live across calls, messages and notes.
  • 04MaterialsPurchasing starts late because the next project stage is not visible.
  • 05InvoicingStage completion and invoice timing are disconnected.
  • 06OverviewThe owner has no quick view of what is waiting, quoted, live or complete.

After the form

The website is only the first part.

For contractors, the weak point is often the path after the enquiry, not the homepage.

  1. FOUND
  2. TRUST
  3. ENQUIRY
  4. OWNER
  5. QUOTE
  6. FOLLOW-UP

Weak path

PHONE → WHATSAPP → QUOTE PDF → MEMORY → ?

Strong path

FOUND → TRUST → ENQUIRY → OWNER → QUOTE → FOLLOW-UP

  • FOUND

    Service pages + local structure

  • TRUST

    Recent work + genuine registrations/reviews

  • ENQUIRY

    Right questions for the job

  • OWNER

    Somebody is responsible

  • QUOTE

    Status is visible

  • FOLLOW-UP

    Next action is not left to memory

Fix the part that is actually weak.

  1. 01 Website

    For businesses whose work is better than the site representing it.

    • Mobile-first page structure
    • Service pages
    • Service-area information
    • Portfolio or project presentation
    • Contact and quote routes
    • Migration or refresh of an existing site

  2. 02 Local search foundations

    Improve structure. Do not promise rankings.

    • Useful service-page structure
    • Geographic clarity
    • Page titles and descriptions
    • Local business information consistency
    • Structured internal linking
    • Technical crawl and index basics

  3. 03 Enquiry capture

    Collect information relevant to the work, not a name and a hope.

    • The right questions for the job type
    • Photos, location and timing where they help a reply
    • Urgent versus planned routes when the business needs that split

  4. 04 Follow-up

    Only add software when necessary. Do not start with a CRM.

    • Shared enquiry list
    • Named owner
    • Stage and next-action date
    • Quote status
    • Reminders and a simple acknowledgement

What a useful contractor setup needs to answer

  1. 01 Where work arrives

    Site, phone, referral, email

  2. 02 Who owns it

    A named person, not a shared inbox

  3. 03 Quote status

    Sent, waiting, won, lost

  4. 04 Job status

    What the crew is actually doing

  5. 05 Next date

    Follow-up is a date, not a hope

  6. 06 Website

    Only rebuild it if it is actually the weak point

Small contracting crew on a live job
Example layout

A form is not a follow-up system.

For some crews, reliable email is enough. For others, quotes need a list, an owner and a date. That is not a large CRM project.

  1. New enquiry
  2. Owner
  3. Contacted
  4. Quote / survey
  5. Follow-up date
  6. Won / lost

Enquiry details

  • How work arrives
  • Where quotes live
  • Who follows up
  • What gets lost
Operational Scopes

Example scopes

Tangible scopes for trade businesses. We define the problem, the exact build, and the day-one handover.

STRUCTURED TRADE SCOPE

Example scope A: keep the site

Fixed quote upfront · Handover on day one
01 / STARTING POINT

The website is good enough. Quotes disappear.

02 / WHAT WE BUILD

One enquiry list, owners, stages and next-action dates.

03 / DELIVERED HANDOVER

Visible quote path and handover.

Have this problem in your trade business? Send what you have today.

Describe your problem

Typical starting points

01 / Usual first step

From £1,350

Website and quote follow-up

The website plus a simple place to own and follow each enquiry.

Website → Enquiry → Owner → Follow-up

Tell us where the process breaks

02 / Refresh

From £850

Website refresh

A clear, mobile-first website and a direct quote route.

Site → Quote route → Mobile

03 / Follow-up only

From £450

Follow-up for a suitable existing site

Keep the website and add a reliable enquiry path.

Existing site → Enquiry path → Owner

The final price depends on pages, content, connections, and existing material. It is confirmed in writing before work starts.

Start with what you already have.

1 Send

Your website, social page, screenshots or description of the problem.

2 Review

We identify the smallest useful change and what we would leave alone.

3 Scope

You get the proposed work and likely initial range before build starts.

How OpsPatch works

Not every problem needs a rebuild.

  • Replacing a usable website when the real problem is enquiry follow-up.
  • Installing a large CRM to track a handful of quotes.
  • Automating a process the business has not settled yet.
  • Promising SEO positions nobody can honestly guarantee.

Questions

Do I need a CRM?

No. A handful of quotes does not justify a large CRM.

Do you replace the website first?

No. The first review should say whether the site, the follow-up, or both need work.

Can you work with spreadsheets we already use?

Yes, when they still work. Replace them only when they are the problem.

Do you guarantee more won jobs?

No. We can make the path visible. We do not invent conversion results.

Do you guarantee Google rankings?

No.

Tell us where the job gets stuck.

A screenshot, spreadsheet or a few sentences is enough.

Tell us where the process breaks

If this isn't your trade

See every trade we build for