SCOPE EXAMPLE
Commercial cleaning
- 01 / Current Situation
- Rotas changed in WhatsApp; staff turned up at wrong sites.
- 02 / OpsPatch Build
- Digital rota with change alerts to affected cleaners.
- 03 / Delivered Handover
- Rota app + SMS alerts.
Cleaning operations
Cleaning company schedules and checks on paper?
Job schedules, staff checklists, client updates, and invoicing triggers, simple ops for cleaning teams.
Clear scope and price band before work starts
Common situations
Rotas changed in WhatsApp
Quality checks not recorded consistently
New client onboarding ad hoc
Invoicing delayed after jobs complete
What can be included
Dashboards with clear owners and KPIs
Automations that replace copy-paste steps
Lead capture and follow-up workflows
AI chat assistants for FAQs and enquiries
Weekly reporting packs that run themselves
Defined Deliverables
Typical scopes
SCOPE EXAMPLE
Domestic cleaning sole trader
- 01 / Current Situation
- Invoicing Sunday nights for the whole week.
- 02 / OpsPatch Build
- Job completion tick → invoice draft same day.
- 03 / Delivered Handover
- Mobile checklist + invoicing trigger.
SCOPE EXAMPLE
Specialist deep-clean team
- 01 / Current Situation
- Quality checks inconsistent between supervisors.
- 02 / OpsPatch Build
- Photo checklist per job with score roll-up.
- 03 / Delivered Handover
- Form app + QA dashboard.
Common tools
- Google Sheets
- Excel
- Power BI
- Looker Studio
- Make
- Zapier
- AI assistants