Accounting operations

Accounting firm drowning in client chase-ups?

Client onboarding checklists, document collection, and internal workload views — without a giant practice management rollout.

Clear scope and price band before work starts

Sound familiar?

Clients send files in random channels
Onboarding steps not visible to the team
Partner asks for WIP numbers you compile manually
Same client questions every season

What gets built

Dashboards with clear owners and KPIs
Automations that replace copy-paste steps
Lead capture and follow-up workflows
AI chat assistants for FAQs and enquiries
Weekly reporting packs that run themselves

AI can answer common client FAQ and collect documents before your team steps in.

Example fixes

Clear scope, working output, clean handover.

Practice · 6 staff

Clear scope and price band before work starts

Before

Client files arrived by email, WhatsApp, and USB stick.

Fix

Onboarding checklist + automated client chase for missing docs.

Outcome

Onboarding time per client cut ~40%; less partner firefighting.

Bookkeeping bureau

Clear scope and price band before work starts

Before

Same client questions every quarter on repeat.

Fix

Client FAQ portal + document upload portal.

Outcome

Email volume down; junior staff handled tier-1 questions.

Tax season surge team

Clear scope and price band before work starts

Before

No live view of who was blocked waiting on client.

Fix

Client status board: waiting on client / in progress / filed.

Outcome

Partners saw bottlenecks daily — reallocated staff early.

Payroll + accounts bundle

Clear scope and price band before work starts

Before

Payroll exceptions handled in inbox threads.

Fix

Exception queue with owner and SLA.

Outcome

Payroll deadline misses eliminated for mid-size client base.

Quick intake

Quick intake

About two minutes. Get a fix recommendation and rough price band. No call required.

ProblemWhereSituationGoalContact

Problem

What's the problem?

Get My Fix

Use the intake above or email hello@opspatch.com. Plain-language recommendation: what to build, what it costs, what it solves.